Ticketmaster reports compromised customer data

Ticketmaster has announced they have fallen victim to a “data security incident” and warns some customers’ personal information may have been stolen.

The world’s leading ticket sales and distribution company says they recently discovered “an unauthorized third party” had accessed a cloud database hosted by a third-party data services provider.

“Based on our investigation to date, we determined that the unauthorized activity occurred between April 2, 2024, and May 18, 2024,” a statement released Monday said. “On May 23, 2024, we determined that some of your personal information may have been affected by the incident. We have not seen any additional unauthorized activity in the cloud database since we began our investigation.”

Ticketmaster has confirmed the affected database contained personal information of customers who bought tickets to events in Canada, the U.S. and Mexico.

The company says they have been working with law enforcement, credit card companies and banks since the discovery of the security breach.

Users should monitor their bank accounts for any suspicious activity in the meantime.